Refund Policy

Returns & Refunds

Due to the nature of our products, we do not accept returns on opened or used items. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll gladly issue a refund or replacement.

How to Request a Refund

Email us at info@mucciclassico.com with:

Your order number
A description of the issue
A photo of the damaged or incorrect item (if applicable)

We will review your request and respond within 2 business days.

Non-Refundable Items

Gift cards
Sale or clearance items
Shipping fees (unless the error was ours)

Exchanges

We do not offer product exchanges at this time.

Still have questions? Reach out anytime at info@craftedbrandcompany.com — we’re happy to help.